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Privacy Policy

  1. Introduction

1.1   We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

  1. Credit

2.1   This document was created using a template from SEQ Legal (http://www.seqlegal.com).

  1. Collecting personal information

3.1   We may collect, store and use the following kinds of personal information:

(a)  information that you provide to us when registering with our website including your contact phone number and your email address

3.2   Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

  1. Using personal information

4.1   Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2   We may use your personal information to:

(a)  [send you email notifications that you have specifically requested];

(b)  send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)];

(c)   deal with enquiries and complaints made by you relating to our website];

(d)   keep our website secure and prevent fraud]; and

4.3   If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the permission you grant to us.

4.4   We will not, without your express consent, supply your personal information to any third party for any purpose of their or any other third party

  1. Disclosing personal information

5.1   We may disclose your personal information to selected employees insofar as reasonably necessary for the purposes set out in this policy.

5.2   We may disclose your personal information:

(a)   to the extent that we are required to do so by law;

(b)   in connection with any ongoing or prospective legal proceedings;

5.3   Except as provided in this policy, we will not provide your personal information to third parties.

  1. Retaining personal information

7.1   This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

7.2   Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3   Without prejudice to Section 7.2, we will usually delete personal data falling within the categories set out below at the date/time set out below:

(a)   Any and all contact details will be deleted 6 months from receipt

  1. Security of personal information

8.1   We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2   We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

8.3   You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

  1. Amendments

9.1   We may update this policy from time to time by publishing a new version on our website.

9.2   You should check this page occasionally to ensure you are happy with any changes to this policy.

9.3   We may notify you of changes to this policy by email or phone.

  1. Your rights

10.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

10.2 We may withhold personal information that you request to the extent permitted by law.

10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

  1. Third party websites

11.1 Our website includes hyperlinks to, and details of, third party websites.

11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

  1. Updating information

12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

  1. Data protection registration

14.1 We are registered as a data controller with the UK Information Commissioner’s Office.

14.2 Our data protection registration number is [number].

  1. Our details

15.1 This website is owned and operated by Nurtured Care Ltd

15.2 We are registered in England and Wales under registration number 09721490 and our registered office is at 101-102 Aidan House, Sunderland Rd, Gateshead, NE8 3HU

15.3 Our principal place of business is at our Registered Office above

15.4 You can contact us:

(a)   by post, using the postal address given above

(b)   using our website contact form

(c)    by telephone, on the contact number published on our website

(d)   by email, using the email address published on our website

 

Proud to be working in partnership with

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nhs logo
RVI
Mental Health Matters
Newcastle Gateshead CCG
Newcastle City Council
Queen Elizabeth Hospital